Axum Bet is a popular brand that operates sites in various countries. Its Ethiopian platform doesn’t offer the widest variety of sports, but it does support a number of online payment options that make it stand out among other Ethiopian online sportsbooks. Find out if this is the right betting site for you in our review.
Axum Bet offers the option to log in to the site as a guest, so if you’re not willing to sign up for an account, choose the option Play as Guest to place your bets anonymously. The signup process is very straightforward, so if you decide to register, you will be able to set up your account in just one easy step by filling in the form.
Simply enter your names, email, and address, and create your password. There is no need to provide documents for verification, and phone number is not mandatory. However, according to the T&C, a valid phone number will be your primary account identity module, so it’s recommended that you provide one.
One caveat you need to keep in mind when it comes to accounts is the fact that your account will become dormant after 180 days of inactivity, that is if you haven’t made a deposit or placed a bet during this period. If there are funds in your wallet, a monthly maintenance fee of up to 100 ETB will be deducted until the account is reactivated or has been inactive for two years. An account can be reactivated by making a deposit or placing a bet.
Deposits and Withdrawals
Axum Bet is one of the few sportsbooks operating in Ethiopia that support payment options such as prepaid, debit, and credit cards, as well as e-wallets, and bank transfer. Keep in mind that all payments are processed only in ETB. According to the Axum Bet website, members can use Paysafecard, Visa, Mastercard, Maestro, Neteller, Click 2 Pay, UKash, WebMoney, and bank transfer. Unfortunately, there is no information anywhere on the minimum and maximum amount of deposits, and there is no client support that can be contacted for further information.
Withdrawals are made via the same method used to make a deposit. The website states that deposits may incur charges, but there are no more details on their amount. At the sportsbook’s discretion, a single withdrawal request could be made in a series of transactions based on payment provider funds limitations. The only limit on withdrawals mentioned is ETB 100 000 per day for members who request to withdraw a sum that is 5 times or greater than their lifetime deposits.
Bonuses and Promotions
Although there’s a large banner on the Axum Bet site advertising 500,000 in bonuses, there is no further information on eligibility to claim these bonuses or their terms and conditions. There is no welcome bonus, and the site mentions only free bets as a form of promotion on its Terms and Conditions page.
The sportsbook runs different free bet campaigns, and any promotional free bet you’ve qualified for will be credited to your account. It will be available for 15 days after being credited and can be used only to place bets, meaning it can’t be withdrawn as bonus funds.
For those punters who prefer to manage their bets and payments on their smartphone and tablets, Axum Bet offers a mobile-friendly version of the website which scales across all displays. It shows the big bonus banner, which is not active, and three sections of the sportsbook – sports, live betting, and virtual sports available for quick access. There is a hamburger menu in the left upper corner where you can find a coupon or change your account settings, with the betslip in the upper right corner. There are no native apps for Android or iOS to download, so all you need to do to access the mobile site is enter the address in the browser of your device.
Support and Contacts
One big downside to the Axum Bet platform is the lack of any contact options on the site. There is no live chat option and no contact form active, and although there is a link ‘About & Contact’ at the footer, it is inactive. There are no contacts such as email or phone available anywhere on the internet, and the FAQ link is also inactive. The only source of information is the Terms and Conditions page, which also leaves a lot of important issues such as payments and free bets unclear. The operator doesn’t support any social media profiles either.
Axum Bet offers only six sports – soccer, basketball, tennis, volleyball, ice hockey, and rugby. It covers events from numerous countries, as well as the top-tier tournaments and championships for each sport. There’s a variety of markets on the events; however, there are other sportsbooks that not only offer a lot more bet types but many more sports. There are in-play betting options and a couple of virtual games but that hardly makes up for the lack of variety in sports.
Although the platform advertises bonuses and different payment methods, there’s very little information on how to use them. This, coupled with the lack of contact options and missing pages, makes for a less than satisfactory user experience.