Utop is an Ethiopian betting service that runs a number of betting shops in the country. The company has also launched an online platform that offers pre-match and live betting. Find out more about the Utop sport betting site and its functionalities in our review.
Registration
To start placing bets at Utop, you will first need to create an account. When you click on the yellow Register button in the upper right corner of the screen, the sign-up form you need to fill in will be displayed. You will be required to enter your names, nickname, email, birthday, address, and mobile number.
Next, select your country and time zone, enter your unique master citizen number, and generate your password. Tick the box to agree to the Terms and Conditions and click Save. You will then be able to log in and verify your account via email. In your account, you can manage banking, see history of transactions and bets, and set self-exclusion options.
Deposits and Withdrawals
Although the site says that they offer a wide range of payment options, Utop doesn’t support any online payments. If you’d like to deposit, you will need to have a voucher issued. Then, go to ‘Bank’ in your account, click on deposit and enter the voucher number.
Withdrawals can be requested online and received only at a land-based Utop betting shop. The minimum amount that can be withdrawn is 50 Birr and the maximum limit is 1,000,000 Birr. To initiate a withdrawal process, go to your account, click on Withdrawal in the ‘Bank’ section and enter the amount you’d like to cash out. Then, from the drop-down menu select the office betting shop where you’d like to receive your funds.
Bonuses and Promotions
Utop doesn’t advertise any promotional offers on its website. If you have received a bonus code, you can activate it in your account in the section ‘Offers.’
Mobile App
When you launch the Utop site, you will be sent to a landing page and given the option to proceed to the sportsbook for pre-match bets, the live betting section, or a results page. All pages have the standard bookmaker layout, with the markets to your left, the betslip to your right, and the current top offers occupying the central part of the screen. The design looks the same on all devices and is easy to navigate on all smartphones and tablets.
There are no iOS and Android apps to download from app stores or the website. Simply access the site from the browser of your mobile device, and you will be able to place bets and manage your account with no hassle, thanks to the fully optimized mobile version of the platform.
Support and Contacts
If you need any help with your Utop account or some information about placing bets and banking, you can contact a customer care representative by calling +251900607150 or sending an email to utopbet@gmail.com. At the time of writing, there are no other contact options or social media profiles. The website doesn’t feature a FAQ section and the Terms and Conditions page is empty, so the only way of getting answers to your questions is by contacting their client support center.
Conclusion
The Utop sport betting platform is clearly a work in progress. It supports a good variety of sports, including more niche options like cycling and water polo alongside the popular soccer, basketball, tennis, and boxing markets, to name a few. There’s a range of pre-match markets and live betting options, so when it comes to placing a bet, you can be certain that you will always find something that suits your interests. The platform offers some functionalities like choosing the bets’ format and a ‘ticket check’ feature, as well as some sorting options so you can personalize the layout to your preference.
However, the website doesn’t support any online payment options, and there’s very little information on how bets are handled. In fact, the pages Help and Online Rules are still empty, so it’s highly recommended that you first check with customer care and have your questions answered before you start placing wagers.